New feature
04 February 2026

Twilio Integration

Twilio integration is now available within workflows, allowing SMS or WhatsApp messages to be sent using a connected Twilio account.

All messages are sent through the configured Twilio account, including its templates, usage rules, and billing. These messages do not consume Clappia notification limits or add-ons.

This enables organisations to use their existing Twilio infrastructure for reliable and scalable communication directly from Clappia workflows.

Click here to know more.

New feature
04 February 2026

Workplace Analytics

Workplace Analytics is now available within Workplace Settings, providing aggregated insights across the entire workplace. This includes total submissions and bulk submissions, usage distribution across apps and users, and breakdowns by platform, browser, and operating system.

Unlike App Analytics, which focuses on a single app, Workplace Analytics offers a cross-app, workplace-level view of activity and usage patterns.

This helps administrators better understand overall adoption, monitor usage trends, and make informed operational decisions.

Click here to know more.

Improvement
04 February 2026

Separate Section for Pulled Table Data

When table data is pulled from another app using the Get Data from Other Apps block, the retrieved data is now displayed in its original table structure within a dedicated section of the form.

This improves clarity by keeping externally sourced table data visually distinct from the rest of the form fields, making it easier to review and work with related records.

Click here to know more.

Improvement
04 February 2026

Keyboard Shortcuts in Clappia

Keyboard shortcuts are now supported across key areas of Clappia:

Ctrl + Enter / Cmd + Enter - to submit a form.

Shift + Click - to multi-select or deselect in Workplace Users, Submissions, Show/Hide Columns in Submissions, Configuration Data View (data tiles), and Automated Reports under the right-panel Select Columns option.

Escape - to close pop-up windows such as Camera, Code Scanner, iframe loader, Editor, Print Settings, and Conditional Formatting.

Improvement
04 February 2026

More LLM Support in AI Block and AI Workflow

The AI Block and AI Workflow now support additional LLMs, including Grok, Mistral, and Llama, along with their respective model options. Previously, AI features in Clappia supported only OpenAI, Claude, and Gemini.
This enhancement provides greater flexibility in choosing AI providers and models based on specific use cases, performance needs, or availability.